Sticky
Spas & Salons

Appointments, loyalty, and retention, in one wallet pass.

Cut no-shows, raise retail attach, and bring lapsed clients back - all running through the wallet pass your client already carries. No app to install, no SMS gates, no front-desk training.

Appointment-aware Retail + service loyalty Wallet push, not SMS
-32%
No-show rate after launch (illustrative example)
+19%
Retail attach per visit (illustrative)
+24%
Lapsed-client recovery (illustrative)
0s
Front-desk lookup time
The problem

Three drains every salon owner knows.

Across solo stylists, salon suites, and multi-location chains - the pattern repeats.

01

No-shows are silent revenue loss

Every empty chair is unrecoverable income. SMS reminders help, but carriers throttle, and clients ignore them by the third one.

02

Lapsed clients vanish

A client skips 8 weeks and you're invisible to them. By the time you notice, they've booked across town.

03

Retail sits unsold

You stocked $4k of professional product. Stylists forget to upsell. Clients forget to re-order. The shelf gathers dust.

Playbooks

Plays salons and spas run on Sticky.

From solo stylists to 20-chair multi-location chains.

Appointment reminders

24h, 2h, and 30-min wallet-push reminders for every booking. Clients reschedule via one tap instead of ghosting.

Reminders at 24h, 2h, and 30 min

Retail attach push

End-of-appointment push: 'Heading home with [product]? Save 15% on your next bottle.' Clients claim it straight from the pass.

Fires at end of appointment

Lapsed-client winbacks

Client hasn't booked in 8 weeks? Wallet push with an exclusive return offer - personalized, geo-aware.

Geo-aware, personalized

Tier + frequency rewards

5 services unlocks a free add-on; 10 unlocks a treatment. Tier visualizes on the wallet pass itself.

Tier visualized on the pass

Birthday rituals

Auto-triggered birthday-week offers that drive a booking - personalized to past services.

Personalized to past services

Chair-side enrollment

A countertop QR turns first-time walk-ins into wallet members before they leave.

Enrollment before they leave
Integrations

The salon + spa stack.

Sticky is designed to connect with the booking, POS, and CRM tools salons run on, where those integrations are supported.

Browse all integrations

Run the salon that keeps clients.

Book a 30-minute walkthrough and we'll show you Sticky on top of your booking and POS stack.