Sticky
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Library17 step-by-step how-to videos, new ones every week

Learn Sticky in an afternoon.

Interactive walk-throughs covering every screen and workflow in Sticky. Most are 1-3 minutes.

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Most-watched:
17
how-to videos
2.4 min
avg. length
6
categories
8 min
avg. response time
Start here

Three guided paths, picked by the team that onboards 100+ stores a year.

Exploring
Track 01
~14 min total
First week on Sticky
For brand-new admins. Domain verified, team invited, first campaign sent, before lunch.
1 Navigate the dashboard
2 Verify your email domain
3 Configure SMS sending
4 Invite your team
5 Send your first campaign
5 how-to videos · required for Sticky Academy
Start
Exploring
Track 02
~22 min total
The marketing operator
Day-to-day workflow for the person actually shipping the campaigns. Every customer + template + send.
1 Add & import customers
2 Build a customer segment
3 Create email + SMS templates
4 Schedule a multi-channel campaign
5 Clone winners & iterate
8 how-to videos · specialization track
Start
Exploring
Track 03
~9 min total
Loyalty & retention
Wallet-based loyalty, segments off real spend data, profile views your budtenders will actually use.
1 Build a customer segment
2 View customer profiles
3 Create a rewards program
3 how-to videos · specialization track
Start
Full library

Every how-to video, organized exactly the way the dashboard is.

Getting started
3 how-to videos · 7.5 min total
Dashboard
1 how-to video · 4.0 min total
Customers
6 how-to videos · 11.0 min total
Campaigns
3 how-to videos · 7.0 min total
Templates
3 how-to videos · 7.0 min total
Loyalty
1 how-to video · 4.0 min total
Sticky Academy

Get certified. Get listed. Get hired.

Sticky Academy is our free certification program for cannabis marketing operators. Finish the requirements below, pass a 10-question practical exam, and you’ll be listed in our public operator directory, the one our 400+ dispensary clients hire from when they need help.

Path to certification
  • 1
    Complete First week on Sticky
    5 how-to videos covering domain verification, SMS setup, team invites, and your first campaign. ~14 min.
  • 2
    Finish at least one specialization track
    Pick The marketing operator or Loyalty & retention, or both for the Sticky Pro badge.
  • 3
    Pass the 10-question practical exam
    Build a real segment, schedule a real campaign, configure a real reward in our sandbox. 30 min, open-book.
  • 4
    Ship one campaign that earns >3× ROAS
    Submit any sent campaign from your live workspace. We verify the numbers from the underlying POS data, no screenshots, no honor system.
Public profile + badge
Listed in our operator directory. Verified clients hire from this list.
Priority support queue
Sub-2-min first response from a senior CSM.
Operator Slack
Private channel with 600+ certified cannabis marketers.
Beta access
First in line for every new feature, with a direct line to the PM.
Enroll in Sticky Academy Just browse the library
Academy
N° 1,847
Certificate of completion
Maya Lin
Marketing Manager · Kendall's Cannabis
Sticky Pro
Loyalty
Operator
Track progress12 of 17 how-to videos
14
campaigns
4.8×
avg. ROAS
98%
deliverability
Sample certificate · not a real customer
Same-day support
Submit a ticket or send us an email, every request is triaged and responded to the same business day, guaranteed.
Open a ticket
Book a 1:1 onboarding session
30 min with a senior CSM. We’ll get your domain, SMS, and first campaign live on the call.
Pick a time
Request a feature
Got a workflow we don’t support yet? Submit a feature request and vote on what ships next. Our product team reads every one.
Submit request