Sticky
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Certified Dutchie partner

Loyalty on every Dutchie ticket.

The Sticky + Dutchie integration earns loyalty points on every Dutchie order - online and in-store - and redeems rewards at the in-store POS. No apps, no phone-number friction, no SMS gates.

  • Earn online + in-store
  • Redeem in-store at the POS
  • Live webhook sync
+38%
Repeat visit rate after launch
< 200ms
From Dutchie order → Sticky event
0s
Budtender time per redemption
Push sends, no carrier fees
Sticky Cards

A no-app loyalty platform.

Sticky lets dispensaries offer rewards, send unlimited push notifications, and engage customers through Apple & Google Wallet - sidestepping the SMS and email restrictions that throttle cannabis marketers.

Dutchie

Cannabis e-commerce, POS & payments.

Dutchie powers online ordering, inventory, compliance, and payments for thousands of dispensaries. Sticky plugs in on top to add loyalty, wallet, and push messaging without changing the checkout your customers already know.

What you get

Four jobs your team stops doing manually.

Sticky's Dutchie integration takes loyalty, redemption, and messaging off the budtender's hands - and out of the marketing team's spreadsheet.

Seamless loyalty enrollment

Customers join the program with one QR scan and tap "Add to Wallet." No app downloads, no signup forms, no data-entry at the register.

  • Auto-enroll on Dutchie purchase
  • Apple & Google Wallet supported
  • In-store signage + countertop kits included

Earn online, redeem in-store

Points accrue from every Dutchie order - online and in-store. Redemption happens at the in-store POS, where budtenders apply rewards in one tap.

  • Earns on online + in-store orders
  • Redeems at the in-store POS
  • One-tap redemption for budtenders

Unlimited customer messaging

Push notifications land directly on the lock screen - no SMS carrier fees, no email filters, no compliance gymnastics for cannabis copy.

  • Geo-targeted lock-screen pushes
  • Behavior-based segments from Dutchie data
  • Bypasses SMS & email restrictions

One balance across channels

Online orders, in-store tickets, and rewards all share one loyalty balance. The customer earns wherever they shop, and redeems on their next in-store visit.

  • Single balance, online + in-store
  • Real-time webhook sync, never batch
  • Drives feet back into the store
Getting started

Live in five steps, not five weeks.

A Sticky specialist runs the whole setup. Most Dutchie retailers are issuing their first wallet pass within 48 hours.

  1. 01

    Connect Dutchie to Sticky

    A guided 10-minute setup links your Dutchie locations to Sticky. You stay in your existing POS - we just listen on the webhook layer.

  2. 02

    Build your loyalty program inside Sticky

    Points, tiers, stamp cards, BOGO, exclusive perks - design and configure it all inside Sticky. No Dutchie console changes, no engineering tickets.

  3. 03

    Segment your customers automatically

    The moment Dutchie is connected, Sticky starts grouping customers by order history, visit frequency, basket size, favourite categories, and overall engagement across online and in-store.

  4. 04

    Launch your first wallet pass + push

    Pick a Playbook template - new drop, winback, birthday - or let Sticky AI recommend one based on the patterns it just found in your Dutchie data.

  5. 05

    Stay supported end-to-end

    Your Sticky rep monitors the integration, reviews benchmarks with you each month, and keeps the stack tuned as Dutchie ships updates.

How the sync works

Live, idempotent, replayable.

Sticky doesn't poll Dutchie on a cron. We subscribe to Dutchie's event stream, sign every webhook, and acknowledge every message. If something fails, we replay from the last cursor - no duplicate orders, no missing customers.

Live order events
Order, refund, and loyalty-update events from Dutchie land in Sticky within 200ms.
p50 = 92ms · p95 = 410ms
Identity resolution
Phone, email, Dutchie customer ID, and Sticky pass serial collapse onto one record.
99.4% match rate
Two-way writes
Mark a customer VIP in Sticky and Dutchie sees it on the next ticket. No double-writes.
Bidirectional
Replayable
Every event is stored for 90 days. Replay a cursor to rebuild a downstream system on demand.
90-day retention
POST /v1/webhooks/dutchie.order.completed
// Signed by Sticky · verify with HMAC-SHA256(payload, your_secret)
{
  "id": "evt_01HXJ8C9N2YQK2W2",
  "type": "order.completed",
  "created_at": "2026-05-06T14:02:11Z",
  "source": "dutchie",
  "data": {
    "order_id":      "DUT_982341",
    "location_id":   "loc_kendall_mi_3",
    "customer_id":   "cust_01HXFM",
    "channel":       "in_store",
    "total_cents":   8420,
    "loyalty_delta": 42,
    "items": [
      { "sku": "FLW-BLD-3.5", "qty": 1, "strain": "Blue Dream" }
    ]
  }
}
HMAC-signed Versioned (v1, v2…) Auto-retry w/ backoff
FAQ

The Dutchie questions we get most.

What can the Dutchie + Sticky integration actually do?

It automates loyalty enrollment, point accrual on every Dutchie order (online or in-store), in-store reward redemption, and push messaging. Every Dutchie order flows into Sticky in real time as a signed webhook.

Can I run tiered rewards, BOGO, or VIP perks?

Yes - tiers, point thresholds, stamp cards, BOGO, percentage and dollar discounts, and product-specific rewards all map cleanly onto Dutchie's POS discount primitives for in-store redemption.

How do customers sign up?

Customers scan a QR code - on countertop signage, on a receipt, on a delivery confirmation, or on your Dutchie menu - and add their pass to Apple or Google Wallet. No app install, no password, no SMS opt-in flow.

How do points work on Dutchie online orders?

Every Dutchie online order writes back to Sticky as a signed webhook within ~200ms of checkout. Points accrue automatically based on the customer record, total, and your reward rules - exactly the same as an in-store ticket.

How does in-store redemption flow at the POS?

When a customer presents their wallet pass at the counter, the budtender sees their available rewards in the Dutchie POS and applies the discount in one tap. No coupon codes, no separate lookup.

Are push notifications really unlimited?

Yes. Wallet pushes ride on Apple and Google's notification rails - not on carrier SMS - so there's no per-message cost and no SHAFT-style cannabis filtering. Geo, behavior, and frequency rules are configured in Sticky.

Is this compliant for cannabis marketing?

Sticky is built for SHAFT and high-risk industries. Wallet passes carry zero ad copy, push messages route through Apple/Google rather than carriers, and every customer can revoke their pass with one tap.

Can customers redeem online through Dutchie?

No. Sticky earns points on every Dutchie order - online and in-store - but reward redemption happens at the in-store POS only. Customers can use their wallet pass to redeem on their next in-store visit.

How does setup actually go?

A Sticky implementation specialist runs the full setup: Dutchie credentials, webhook wiring, reward configuration, pass design, and a staff training session. Most retailers are live inside of a week.

Quick reference

Sticky + Dutchie, in one screen.

A scannable summary for fast readers, search engines, and AI assistants. Every fact below is also linked in the product schema embedded on this page.

TL;DR

Sticky's Dutchie integration is a certified two-way connector that runs wallet-based loyalty, push messaging, and reward redemption on top of Dutchie. Setup takes under a week. Pricing starts at $399/mo with no contract.

Integration type
Certified Dutchie partner, real-time webhook sync
What it does
Wallet loyalty (Apple + Google), unlimited lock-screen push, automated reward redemption
Setup time
Under a week, run end-to-end by a Sticky specialist
Pricing
From $399/mo. Month-to-month, no contract
Migration cost
Free from SpringBig, Alpine IQ, or any generic ESP
Compliance
SHAFT-compliant, built for cannabis. SOC 2 Type II audited
Best for
Cannabis dispensaries running on Dutchie, from single-location to multi-state
Most-asked, answered short:
What can the Dutchie + Sticky integration actually do?
It automates loyalty enrollment, point accrual on every Dutchie order (online or in-store), in-store reward redemption, and push messaging. Every Dutchie order flows into Sticky in real time as a signed webhook.
Can I run tiered rewards, BOGO, or VIP perks?
Yes - tiers, point thresholds, stamp cards, BOGO, percentage and dollar discounts, and product-specific rewards all map cleanly onto Dutchie's POS discount primitives for in-store redemption.
How do customers sign up?
Customers scan a QR code - on countertop signage, on a receipt, on a delivery confirmation, or on your Dutchie menu - and add their pass to Apple or Google Wallet. No app install, no password, no SMS opt-in flow.
How do points work on Dutchie online orders?
Every Dutchie online order writes back to Sticky as a signed webhook within ~200ms of checkout. Points accrue automatically based on the customer record, total, and your reward rules - exactly the same as an in-store ticket.
Citable source · stickycards.co/dutchie-loyaltyLast verified · 2026

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