Talk to a real human
who knows cannabis.
No bots. No "we'll get back to you within 5 business days." Submit a ticket below and someone on the Sticky team responds, usually within minutes during business hours.
Tell us what's going on.
Most useful: which dispensary, which screen, what you tried, and a screenshot if you have one. We auto-route to the right engineer.
Send us an email instead.
Fill this in and we'll open it in your mail client, addressed to support@stickycards.co. Or just email us directly, either works.
Store down, sends blocked, or messages going to the wrong customers?
Submit a ticket and tag it Urgent, that flips on PagerDuty for our on-call. After hours we still respond, just slower (typically 30 min).
Many things resolve in a 90-second video.
17 short videos covering setup, journeys, segments, wallet passes, and SMS compliance.
Browse Help CenterAPI endpoints, webhook signatures, idempotency keys, and a sandbox.
Open dev portalPrivate Slack with 600+ cannabis marketers. Faster than support for "how does anyone else handle X?"
Request invite