Sticky
Restaurants & Hospitality

Loyalty that lives in the wallet, not in another app.

Reservation reminders, table-side push, repeat-visit rewards, and birthday plays - all running on the wallet pass your guest already keeps next to their boarding pass. No second app required.

POS + reservation aware Wallet push, not SMS No-show prevention built in
+44%
Reservation show rate (illustrative example)
3.1×
Repeat visits in first 90 days (illustrative)
0s
Host stand training overhead
Wallet pass refresh, no app store
The problem

Three retention problems restaurants share.

Whether you run a 1-location bistro or a 40-unit hospitality group, you hit the same three walls.

01

No-shows you can't recover

Reservation no-shows cost 5-15% of revenue. Reminder texts get ignored. Email reminders go to promotions. The host stand calls and no one picks up.

02

Loyalty no one carries

Plastic punch cards live for one visit then die in a junk drawer. A guest is never going to download a restaurant-specific app.

03

Disconnected ops stack

POS, reservations, online ordering, and CRM are 4 different tools. The guest sees inconsistency. Ops sees patched-together data.

Playbooks

Plays restaurants run on Sticky.

Used across single-location chefs and 40-unit hospitality groups.

Reservation reminders

Wallet pass with the reservation auto-pushes a reminder 24h, 2h, and 30 min before the table - guest cannot miss it.

Reminders at 24h, 2h, and 30 min

Repeat-visit rewards

Every visit accrues a punch. The reward applies automatically at checkout - no card to lose, no app to open.

Reward applies at checkout

Birthday + anniversary

Triggered offers go out automatically - branded, on-screen, with a "redeem in person" CTA.

Triggered automatically

Table-side push

Push wine pairings, dessert add-ons, or "your table's ready" - designed to fire from POS and reservation events where your system supports it.

Fires from POS and reservation events

Geo-fenced returns

A regular crosses near the restaurant at 6:30pm? Push them an exclusive walk-in offer.

Geo-triggered walk-in offers

Multi-location ops

Each location with its own creative, brand voice, and rule set - all rolling up to the group dashboard.

1 ops team, every unit
Integrations

The restaurant + hospitality stack.

Sticky plugs into the POS, reservation, and ordering tools restaurants run on.

Browse all integrations

Restaurants run sharper with Sticky.

Book a 30-minute walkthrough and we'll show you Sticky live on top of your POS and reservation stack.