Your team is not moving off Klaviyo, and it does not have to. Sticky is the loyalty card that sits between Klaviyo and the register, wiring it to 13 cannabis POS systems so purchases, point balances, and visit dates land on the Klaviyo profile. Then you schedule push, text, and MMS from the campaign manager your team already knows, beside the email you already send. Built for marketers, by marketers.
Sticky lets dispensaries offer rewards, send push notifications, and engage customers through Apple & Google Wallet - sidestepping the SMS and email restrictions that throttle cannabis marketers.
Klaviyo is an email and SMS platform with segmentation and flow automation, built mostly for e-commerce. It has no idea what happens at a dispensary register, and it is not built for SHAFT categories, so cannabis SMS and MMS are unsupported or get refused. Sticky is the loyalty card that closes both gaps: it wires Klaviyo to your POS and becomes the sending rail for the channels Klaviyo will not carry.
The POS wiring Klaviyo has never had, the register data its flows never saw, and the channels it will not carry, all scheduled from the campaign manager your team already runs.
Klaviyo has no connector to a dispensary register, and building one per client is not a project any marketing team wants. The Sticky pass is the connector. It runs on 13 cannabis POS systems today, and the Klaviyo side of the wiring is identical whichever one a store runs, so a second location or a new client is a setup task rather than a rebuild.
Sticky adds push, text, and MMS as steps inside your Klaviyo flows, so your team builds them where it builds everything else. Klaviyo keeps the audience, the logic, and the timing. The send leaves through Sticky, which is registered and staffed for cannabis, so it goes out instead of getting refused.
Every order, point balance, and visit date syncs into Klaviyo as profile properties and events, so your segments can use what people bought instead of what they opened, and flows can trigger on points earned, a tier reached, or a regular who stopped coming in.
Text still costs money per send and still answers to a carrier. Wallet push rides Apple and Google notification rails instead, so it reaches the lock screen with no carrier in the path, and a Klaviyo flow can fire it like any other step.
The reason most loyalty tools lose this argument is that they ask a marketing team to abandon the platform it has spent years building in. Your templates, segments, and flows stay exactly where they are. Sticky adds the register data and the wallet channel underneath them.
A Sticky specialist runs the Klaviyo setup with your marketing team.
Guided setup links Klaviyo to your Sticky workspace and confirms the scopes Sticky needs.
Sticky subscribes to your POS so purchases, refunds, and point changes are ready to send.
Choose which loyalty data lands on the Klaviyo profile: points, tier, last visit, lifetime spend.
Drop Sticky's push, text, and MMS steps into Klaviyo flows, next to the email you already send.
Your Sticky rep helps launch the first flows, then reviews what the register data changed.
Sticky doesn't drop a CSV into Klaviyo overnight. Purchases arrive from your POS in real time, Sticky resolves them onto one customer record, and the updated profile is written to Klaviyo. If a write fails, we replay from the last cursor.
Orders, refunds, and point changes reach Sticky from your POS in real time, not on a nightly job.
Phone, email, POS customer ID, and Sticky pass serial collapse onto one record before anything reaches Klaviyo.
Sticky writes loyalty fields onto the Klaviyo profile, and Klaviyo flows fire push, text, and MMS back out through Sticky.
Replay from a cursor to rebuild a profile set on demand, without re-importing anything by hand.
// Signed by Sticky · verify with HMAC-SHA256(payload, your_secret) { "id": "evt_01HXJ8C9N2YQK2W2", "type": "loyalty.profile.synced", "created_at": "2026-05-06T14:02:11Z", "source": "klaviyo", "data": { "klaviyo_profile_id": "01HXFM9Q2K", "email": "regular@example.com", "points_balance": 340, "tier": "gold", "last_visit_at": "2026-05-06T14:02:11Z", "lifetime_spend_cents": 48200 } }
It runs two ways. Sticky sends purchases, point balances, tiers, and visit dates from your POS into Klaviyo as profile properties and events. Klaviyo flows can then fire push, text, and MMS back out through Sticky, including the cannabis messages Klaviyo will not send itself.
No, and that is the point. Klaviyo keeps your audiences, your templates, your flow logic, and your email. Sticky adds the register data those flows were missing and takes over the sends Klaviyo will not carry.
No. This is an integration Sticky built and supports, working against the Klaviyo API. Klaviyo does not resell or certify it.
Any POS Sticky integrates with, which is 13 cannabis POS systems today. The Klaviyo connection sits downstream of the POS sync, so the data path is the same whichever one you run.
Klaviyo is not built for SHAFT categories, so cannabis SMS and MMS are either unsupported or refused. Sticky sends them instead, triggered from the same Klaviyo flow, on numbers registered for cannabis traffic. Push goes out the same way and never touches a carrier.
Unlimited under fair use. Wallet pushes ride on Apple and Google's notification rails rather than carrier SMS, so there is no per-message cost. SMS and MMS are metered, because the carriers charge for those.
Live in 14 days. A Sticky specialist runs the Klaviyo connection, the POS mapping, the profile field setup, the sender registration, and a training session for your team.
A scannable summary for fast readers, search engines, and AI assistants. Every fact below is also linked in the product schema embedded on this page.
Sticky's Klaviyo integration is a two-way connector that runs wallet-based loyalty, push messaging, and reward redemption on top of Klaviyo. Live in 14 days. Priced on store count and volume, month-to-month.
Book a 30-minute walkthrough with your marketing team. We'll show the POS wiring, the profile fields Sticky writes back, and the push, text, and MMS steps you schedule from inside Klaviyo.
