Sticky
Loyalty ProgramsJul 3, 2025 · 3 min read

Post-7/10 Campaigns: How to Retain New Dab Customers

Retain new dab customers after 7/10 with smart cannabis customer retention campaigns. Use Sticky Cards to automate winbacks and boost repeat sales.

S
Sticky Editorial
Loyalty Programs

7/10 Dab Day might be over, but your marketing shouldn’t be. The days following a major cannabis holiday are when brands win (or lose) the customers they just acquired.

That makes post-7/10 campaigns one of the most overlooked, high-ROI cannabis customer retention opportunities of the year - especially for concentrate-focused buyers.

In this post, we’ll show you:

  • Why post-holiday marketing matters more than ever
  • How to segment new dab customers by behavior
  • What messages convert one-time buyers into repeat fans
  • How Sticky Cards helps automate winbacks with no-code tools


Why Cannabis Customer Retention After 7/10 Is a Big Opportunity

Cannabis holidays like 7/10 bring in:

  • New product trial from first-time dabbers
  • High-volume purchases from price-driven shoppers
  • Short-term brand switches based on deals or drops

But here’s the catch: without strategic follow-up, most of those customers disappear.

According to cannabis retail benchmarks, repeat purchase rate drops by 40–60% if you don’t engage within 5–7 days post-sale.

That’s why the most successful retailers treat July 11–17 as a retention sprint, not a cooldown period.


Step 1: Segment Your Post-7/10 Buyers

Start by identifying who bought concentrates during the 7/10 campaign window, then break them into strategic segments:


New Concentrate Shoppers

Filter: First-time dab product purchase on 7/10

  • Goal: Educate, nurture, and invite back
  • Message: “Glad you tried rosin. Here’s what to try next.”


Returning Dab Customers

Filter: Previous buyers who repurchased on 7/10

  • Goal: Offer bounce-back incentives
  • Message: “Thanks for dabbing with us again. Want early access to our next drop?”


One-and-Done Discount Shoppers

Filter: 7/10 buyers with no other past or future purchases

  • Goal: Win them back with exclusives
  • Message: “Only for 7/10 shoppers: Get 15% off your next dab cart.”

In Sticky Cards, you can auto-tag these groups based on product SKU, purchase recency, and loyalty tier.


Step 2: Launch a 3-Part Post-Holiday Retention Campaign


1. Thank You + Educate (July 11–12)

Channel: Email + push
Message:

“Thanks for celebrating Dab Day with us! Want to learn how to get the most out of your new products? Check out our Dab Guide →”


2. Bounce-Back Offer (July 13–14)

Channel: Push + SMS
Message:

“🔥 Double up your dabs: Shop again this week and score 20% off any live resin or rosin. Offer ends Sunday.”


3. Loyalty Enrollment Reminder (July 15–17)

Channel: SMS + banner
Message:

“Loved your 7/10 deal? Unlock early access next time by joining our loyalty program - it’s free and fast.”

Sticky Cards lets you schedule this drip campaign and deliver each message based on product history and engagement level.


Post-Holiday Retention Tactics That Actually Work

Tactic

Why It Works

Next Purchase Discount

Creates urgency to return while product is still fresh

Educational Follow-up

Helps first-timers feel confident and connected

Product Replenishment Reminder

Timed for 5–7 days after concentrate use cycle

VIP Early Access for Next Drop

Builds anticipation and habit

Geo-Specific Re-Invites

Reconnects with local traffic from 7/10 events


How Sticky Cards Helps You Automate Post-7/10 Retention

With Sticky Cards, you can:

  • Segment 7/10 buyers by SKU, spend, or loyalty
  • Trigger smart messages via push notifications
  • Track open rates, CTR, and repeat purchases in real time
  • Set drip flows for 7/11–7/17 automatically

No spreadsheets. No developers. Just fast follow-up that works.


TL;DR: Don’t Let Your 7/10 Wins Fade

You’ve already earned the attention of new dab customers. Now it’s time to keep them.

With smart segmentation, well-timed messaging, and Sticky Cards automation, you can turn Dab Day deals into lifetime value.

Ready to talk?

See Sticky in action.

Book a 20-minute demo. We’ll migrate your old platform for you — lists, templates, loyalty balances and all.

Book a demo